Returns Information 2017-10-27T10:21:12+00:00

Returns Information

We really hope you are happy with the products we make but if you are unhappy with your order for any reason then please contact and provide your order number, name and contact details together with a brief message and we will endeavour to assist you.

If an item arrives damaged or is otherwise faulty we will provide a refund as long as the product is returned to us in its original packaging. We will need to be informed of the damage or fault within 7 days of you receiving the item in order for a refund to be given. We are sorry but we cannot refund any postage costs associated with returning the item to us, and we would suggest that you obtain proof of postage in case of any issues that may arise.